Dear Support Team,
I hope this message finds you well. I recently received an email from your team requesting a review for The Ingrid Top in Broderie Anglaise. Unfortunately, my experience has not been satisfactory, as the product has not been delivered to me. In fact, I was informed that it was returned to the sender.
Additionally, I have not yet received a refund for this purchase. This situation has caused me considerable inconvenience, and I am disappointed to be asked for a review under these circumstances.
Could you please rectify this issue promptly by ensuring that I receive my refund? Your immediate attention to this matter would be greatly appreciated.
Thank you for your understanding and cooperation.
Best regards,
Merve
XS / White Eyelet